How Most Cleaning Companies Quietly Cut Service Without Telling You

Empty janitorial cart with yellow bag left in a dim, empty hallway

(listen to audio) The contract didn’t change.The price didn’t change.But the service? That’s a different story. If you’ve been feeling like things aren’t as thorough as they used to be, you’re probably right. Most cleaning companies don’t announce when they scale back effort—they just do it. And unless you’re watching closely, it’s easy to miss. […]

What Your Cleaning Company Isn’t Telling You About Their Staffing Problems

Empty office lobby at night with trash and dirty floors, highlighting cleaning service failure.

(listen to the audio) Staffing is the quiet disaster behind most cleaning problems. Nobody talks about it during the sales process. Vendors will show you their checklist, their scope of work, and their promises about consistency, but they never tell you what happens when the people doing the work stop showing up. And that’s exactly […]